Holiday Inn Dumfries By Ihg, Dumfries ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

The Crichton, Bankend Road, Dumfries & Galloway, Dumfries, United Kingdom, DG1 4ZZ

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard Twin Room Sofa Bed

Max:

2 persons

26 m²

Bed options:

2 Single beds

Shower

Heating

room details

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Standard King Room

Max:

2 persons

25 m²

Bed options:

1 King-size bed

Shower

Heating

room details

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King Room Sofa Bed Garden View

Max:

4 persons

26 m²

Bed options:

1 King-size bed

Garden view

Shower

Heating

room details

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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Centre

Dumfries 2.2 km

Airports

Carlisle Lake District (CAX) 62.7 km

Glasgow Prestwick (PIK) 104.4 km

Bus

Bus stop200 m

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Super Comfy Bed

“The king size bed in our room was exceptionally large and comfortable, providing us with a fantastic night's sleep after our long journey.” view full review

Lovely Shower Experience

“The bathroom was beautifully designed and the shower had amazing water pressure, making it a refreshing experience every morning.” view full review

Delicious Breakfast

“Breakfast was enjoyable with a variety of tasty options that kept us energized for the day ahead, a great way to start!” view full review

Cozy Lounge Space

“The lounge area was so inviting, and we loved ordering drinks at the bar to enjoy while relaxing in such a comfortable setting.” view full review

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Security
Luggage storage
Lift
Vending machines
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Golf course

Services

Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Picnic area/ Tables
Packed lunches
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's buffet
Board games
Children's play area

Spa & Leisure

Garden area
Leisure/ TV room

Room features

Air conditioning
Heating
Mini-bar
Garden furniture
Tea and coffee facilities
Ironing facilities
Rollaway beds

Bathroom

Free toiletries

Media

Flat-screen TV

Room decor

Carpeted floor

Location

The Crichton, Bankend Road, Dumfries & Galloway, Dumfries, United Kingdom, DG1 4ZZ

Map view

The Crichton, Bankend Road, Dumfries & Galloway, Dumfries, United Kingdom, DG1 4ZZ

City landmarks

Museum

Robert Burns House

1.9 km

The Observatory

Dumfries and Camera Obscura

2.0 km

St Michael's Bridge Road

Dock Park

1.8 km

Carrutherstown Dumfries

Hetland Garden Centre

1.3 km

Church

St Michael's and South Parish Church

1.7 km

Robert Burns Centre Mill Road

Robert Burns Centre

2.1 km

St Michael's Church

Robert Burns Mausoleum

1.7 km

Port Road

Palnackie Harbour

660 m

Eastpark Farm

WWT Caerlaverock Wetland Centre

2.0 km

Mill Road at the far end of Devorgillas Bridge

Old Bridge House Museum

2.3 km

St. Andrew's Cemetery

1.0 km

Bridge

Dumfries Old Bridge

2.3 km

Burns Street

River Nith

2.0 km

Gallery

Gracefield Arts Centre

2.6 km

Odeon Dumfries

2.0 km

Forest

Mabie Forest

2.1 km

Jean Armour Statue

1.8 km

Hollands Farm Road Caerlaverock

Caerlaverock National Nature Reserve

2.1 km

101 George Street

Peter Pan Moat Brae Trust

2.5 km

The Arched House

Thomas Carlyle's Birthplace

2.5 km

Sands Snooker Club

1.9 km

Salvation Army Hall

2.0 km

Dumfries and Galloway Golf Club

2.6 km

Theatre Royal

2.0 km

Event hall

St. Andrews Church

2.0 km

Theatre

Theatre Royal Guild Of Players

2.0 km

Saint Andrews

2.0 km

Art object

Burns Statue

2.4 km

Ellisland Farm

Robert Burns's Farm

2.1 km

Portrack House

2.1 km

Nearby

University

Glasgow University Crichton Campus

300 m

Restaurants

Easterbrook Bistro

210 m

Restaurant

Crichton Clubhouse

410 m

Bankend Road

Reviews and Ratings

Feedback from previous guests about their experience.

74%

liked the hotel and would stay again

7.4/10

Very good

Rooms

8.0

Location

8.0

Service

7.0

Dining

7.7

Sarah

United Kingdom, February 2024

7.0/10

The hotel had big, clean, and tidy rooms with a good TV and a private shower, but needed some renovations. There were issues with the booking process and reception availability, which was a bit worrying. The location was beautiful, perfect for evening walks, but there were minor dining and billing problems to note.

Rooms

7.0

The rooms were comfy with good amenities but needed renovations.

Service

7.0

The staff were helpful despite some booking errors and reception issues.

Location

8.0

The location was beautiful for evening walks and relaxing, near Dumfries.

Dining

7.0

The dining options were tasty but had minor issues.

Facilities

6.0

The hotel had basic facilities with some minor problems in billing.

Gareth

United Kingdom, November 2023

6.8/10

My stay at the hotel was a mix of ups and downs. The rooms, while spacious, could use a bit of sprucing up with a fresh coat of paint and some added USB ports. Trying to feed a small child at a low table was a messy affair. However, the bed was comfortable, and the room size was adequate.

Rooms

7.0

The room was ample sized with adequate furniture and a good bed.

Service

5.0

The service was a bit lacking in hospitality training and there were issues with the night bar man taking cash, leading to confusion.

Location

8.0

Surrounded by beautiful parklands, the hotel offers a peaceful setting away from the city buzz but still conveniently close for a short taxi ride into town.

Dining

9.0

The dining experience had plenty of superb choices for both hot and cold options, catering to various preferences.

Facilities

5.0

The facilities were average, with no significant positive or negative points highlighted.

Emily

United Kingdom, October 2023

8.4/10

I had a wonderful stay at this hotel on the University Campus. The rooms were top-notch, spacious, and had excellent heating, providing a very comfortable and clean environment. The staff was amazingly friendly and accommodating, especially during a difficult time for me. The location was absolutely beautiful, surrounded by green areas and stunning old buildings. Unfortunately, the dining options were limited for those with allergies, but the ambiance created by the well-trained staff in the restaurant was lovely.

Rooms

10.0

The twin room setup was exemplary, plenty of space, excellent heating, sparkling clean, and very comfortable.

Service

9.0

The staff went above and beyond to accommodate my request during a sensitive time. The restaurant staff were friendly, helpful, and professional.

Location

8.0

Being located on the University Campus with its stunning surroundings was a real treat. However, signage improvements are needed as finding it was a bit challenging.

Dining

7.0

The dinner menu lacked options for those with food allergies, but the dining experience was generally pleasant with indulgent pastries.

Facilities

8.0

The hotel's facilities were well-kept, although the dining options were somewhat limited.